Our Services
Our team of expert forensic scientists and consulting engineers can advise, investigate, and assist at any stage of an incident, as well as provide ongoing support and guidance for the future.
What We Do
- Free telephone advice
- A rapid response
- An early verbal report from site
- Rapid written preliminary appraisals
Our clients come from a diverse range of sectors, such as insurance, legal and manufacturing.
PRE-LOSS RISK MANAGEMENT
Guidance on design, installation, and regulations to ensure safety, compliance, and risk reduction.
FORENSIC INVESTIGATION
Scientific investigation into all aspects of an incident, from domestic claims to major complex losses, to determine causation.
EXPERT WITNESS SERVICES
Independent and impartial technical advice to assist Counsel during all aspects of litigation.
POST-LOSS ADVICE
Consultancy advice to reduce and mitigate risks, and prevent similar events happening in the future.
MAJOR & COMPLEX LOSS
Global resources and multidisciplinary teams, armed with the knowledge, equipment, and facilities to manage and investigate major and complex incidents.
LEVELS OF SERVICES AVAILABLE
Our reporting is flexible and can be tailored to your needs, depending on the scale and urgency of the investigation. Our services range from a free consultation through to a full investigation including a court-compliant report for the support of legal action.
Free Consultation
We are always available for an initial, confidential discussion with no commitment and at no charge.
This gives you the opportunity to explain the issue and for us to identify whether we can assist and who would be best to do so. With our breadth of knowledge, it is rare that we do not have the in-house expertise to be able to help.
- We have 120+ experts with their own individual expertise and experience.
- We are constantly adding new disciplines and expertise to our service offering.
- Free initial consultation to establish your needs and determine if Hawkins can help.
Forensic Desktop Service
The aim of this service is to establish, by means of a brief desktop or laboratory assessment of the evidence, whether a more detailed investigation (at extra cost) will be of commercial value.
The service is suitable for simple, low value losses and includes:
- Free telephone guidance to establish if further investigation is worthwhile.
- An Assessment Report where there is insufficient evidence available to support a conclusion.
- If requested a Forensic Desktop Report commenting on causation with recommendations for additional work.
- Peer Review of conclusion reached.
- Please enquire as to the latest charges relevant to this service.
Forensic Screening Service
This takes the Forensic Desktop Service one step further in that it includes a site visit; the aim is still to understand whether a more detailed investigation (at extra cost) will be of commercial value.
The service covers simple losses and will take the form of a Preliminary Forensic Investigation at a fixed cost, including:
- Assessment of readily available evidence.
- Site visit.
- Forensic Screening Report.
- Please enquire as to the latest charges relevant to this service.
Preliminary Appraisal
This consists of an initial investigation of the readily-available information, including a site visit where applicable and interviewing relevant personnel on site.
Where relevant our report will include recommendations for further work. We pride ourselves in:
- A rapid response – typically we can go on the day of instruction, or the day after.
- An early verbal report from site.
- Rapid written appraisals – usually within 72 hours of a site visit.
Full Investigation
We can carry out a full, in-depth investigation, accompanied by a detailed report with clear conclusions and recommendations.
- If relevant we normally recommend a site visit.
- We will interview key witnesses and review the key documentation.
- Our reports are fully illustrated with figures, tables and images.
- We are experienced in preparing CPR35 / CPR30 compliant reports for litigation purposes.
Phased Approach
Where your case is large, complex or the scope is not easy to define, we often recommend a phased approach.
This involves a Preliminary Appraisal of the readily-available information to provide an initial view, followed by a site investigation, and concludes with a Full Investigation and more detailed report. This has many advantages:
- As each phase concludes, we can provide you with more accurate fee estimates for the next phase, so giving you more certainty on your costs.
- You can stop the investigation after any phase if we have provided sufficient clarity for your requirements.
- This often suits complex legal cases where an initial assessment may show that the case cannot be run on the grounds initially thought, saving both time and money.
HAWKINS 6 step PROCESS
01
enquiry
Enquiry received by telephone/email/website.
02
Conflict Check
Hawkins check for any conflict of interest.
03
instruction
Hawkins assigns relevant expert and schedules a site visit.
04
Investigation
Expert carries out site visit, interviews, evidence capture and relevant research.
05
Reporting
Expert provides initial view from site followed by a Preliminary Appraisal within 3 working days.
06
Follow up
Follow up to agree/approve any further work.
Why Hawkins?
Hawkins is an industry leader with proven expertise and practical experience, married with a real awareness of our clients’ needs.
Rapid Response
- 24/7 availability
- Early site visit
- Prompt reporting
Quality Service
- A specialist team of forensic engineers and scientists
- Proven expertise and practical experience together with a rigorous peer review system
Breadth & Depth
- Over 120 impartial experts across an international network of offices
- Over 60 different areas of specialism
Commercial Awareness
- A range of services to suit your needs
- Combining successful outcomes with cost sensitivity
“Clients come back to Hawkins because of our honesty and integrity. Our subject matter experts have sound technical knowledge and expertise, married with a real commercial awareness of what our clients need. Hawkins provides a rapid response, giving timely, accurate advice and communication of the evidence in a way our clients can act upon.”
Dr Andrew Prickett, Managing Director, Hawkins
